Outlook 2016 archive not working. Luckily, search problems in Outlook 2016 have an easy fix. Jul 9, 2021 · Hi! I just ran Archive from Cleanup Tools in Outlook 2016 for a user and it seemed to work as it created an archive. This can slow down Outlook and even cause problems with your data. Under AutoArchive, click on AutoArchive Settings. How to Solve Outlook Archive Not Working Easily? Kelly Sherawat Outlook is an email service designed to meet the communication demands of businesses. Here goes: I have a couple users who’s archive folder is not archiving right. Online archive mailbox not showing up. The folders can be clicked on and manually scrolled, but his emails stretch back 10 years in the online archive. Provides a resolution. When I go to archive, the bar across the bottom of the screen appears to be working, only it disappears after a few seconds… A complete process to fix when AutoArchive Not Working in MS Outlook 2007, 2010, 2013 and 2016. In this section, I will discuss why the Outlook Jun 15, 2020 · Hello Folks :slight_smile: We’ve got a single user that’s unable to search their online archive via Outlook (Microsoft 365 Enterprise, On-Prem Exchange 2016, single server). Isn’t Sep 15, 2024 · I have continuing issues with being able to search my OUTLOOK. Oct 23, 2024 · The vast majority of Outlook users report zero problems while utilizing this option. I'm using Windows Server 2012 r2 with Win 10 Pro on most of my computers and some have Windows 7. How to fix it? There are some useful methods for you. Enjoy the videos and music you love, upload original content, and share it all with friends, family, and the world on YouTube. When i couple the same archive on a TS with outlook 2013 it works and i can search it. Before you know it, you could have thousands of messages. In this blog, you will look at the possible reasons why AutoArchive … Continue reading Fix Outlook AutoArchive Not Mar 20, 2025 · Hello, I am an administrator for an organization, and many of our Outlook users are reporting issues with their mailboxes being full. How to troubleshoot Outlook when search isn’t working (returning no results, incomplete results, can’t find older emails, and more). The archive feature won’t know there is mail older than the cache and won’t touch it. After investigating, we found that a retention hold was Aug 30, 2016 · Using Outlook 2016's Archive feature How to use Outlook's new Archive button and how to disable the button and Backspace shortcut it if you don't want to use Archive. Mar 23, 2023 · Learn how to resolve issues with Outlook hanging, freezing or crashing. reading time: 3 minutes Jul 1, 2021 · Yea, Outlook auto-archive only archives mail it knows about from what is cached. That way, you can control which items to archive, where to store them, and how old an item needs to be before it can be archived. How to FIX: Outlook Search Not Working in Outlook 2016, Outlook 2019 or Outlook 365 & Windows 10. pst file. I also have several computers with Outlook 2019. Backspace archive is supported from Outlook 2016 to the latest version. Sep 16, 2022 · Exchange Online Archive mailbox not shown - Outlook This article provides six steps trying to help you fix that the archive mailbox isn't appeared in the Outlook client in Exchange Online. The PST file is large (just under 50gb) Oct 14, 2022 · For one of our users, the Online Archive on the desktop app (which maps to In-Place Archive in OWA) is not searching. Sep 6, 2019 · I have Outlook 2010 on Windows 7. Then archive 2001 to 2022 by year. After enabling Archiving, it's working for the web but facing an issue Outlook desktop app. I tried few… Consider the following scenario: The MAPI/HTTP protocol is disabled in an Exchange Server 2016 or Exchange Server 2013 organization. Mar 26, 2025 · Click the Archive button in the ribbon, which is located on the Home tab in all Outlook versions: classic, new, and web. Currently, the option is missing from any and all accounts that I have associated with my Outlook application. For issues that are not covered on this page, we offer multiple tools to assist you in resolving a range of Outlook problems. It is not expected that this issue will be fixed. Older versions of Outlook do not have the Archive button on the ribbon. Sep 25, 2025 · Outlook archive not working? Discover common issues and quick troubleshooting tips to fix your Outlook archive and organize your emails. Outlook known issues in the June 2017 security updates Last updated: July 11, 2017 The issues documented in this section have been reported after installing the recent updates listed below. Aug 17, 2025 · In this blog post, I will show you how to fix an issue when emails are not moving to archive mailbox in exchange online. We will also share simple methods to fix Outlook auto archive not working issue. Sep 1, 2025 · Resolve Outlook AutoArchive issues with detailed solutions to restore automatic email archiving and keep your mailbox organized. If you search for items in Outlook and don't receive the results that you expect, the indexing of your Microsoft Windows and Microsoft Office system data files (the search catalog) may not be complete. 3. But recent days they're facing one common issue which is their Online Archive folder automatically disappear within a min after open outlook. We're investigating the issues and will update this page when a fix is available. Jun 25, 2025 · How to troubleshoot issues that cause Outlook to crash or stop responding when used with Microsoft 365 06/25/2025 Applies to: Exchange Online, Outlook 2019, Outlook 2016, Outlook 2013, Microsoft Outlook 2010 Is Outlook cleanup not working? Learn how to fix issues with conversation cleanup, auto archive, and duplicate email removal in Outlook using manual and automated solutions. You can, however, change how often Outlook archives, where the archive Feb 28, 2025 · Discover 4 effective solutions to resolve Office 365 In-Place Archive not showing in Outlook and restore access to your archive mailbox. May 17, 2020 · By default, Outlook archives Email messages based on the received date or the last modified date and time, whichever is later, see this KB article. Down in the notification area, it shows the archive process By default, Outlook uses AutoArchive to archive items at a regular interval. May 23, 2025 · Is In-Place Archive not showing in Outlook 2013/2016 or 2019? Learn to Enable Online Archive for users via EAC & PowerShell queries. Mar 13, 2025 · Resolve “Auto Archive Not Working in MS Outlook” issue effortlessly with our step-by-step guide. If manual methods […] If the information in this article does not help resolve your problem in Outlook 2016, Outlook 2013 or Outlook 2010, see the following resources for more information: Apr 30, 2025 · Summary: Learn how to enable, disable, and re-enable archive mailboxes in Exchange Server, and how to verify the archive mailbox settings for a user. Select Browse to select the Outlook Data File (. See full list on ubackup. 9 efficacious solutions work for all versions of Outlook 2010 - 365 and earlier and will help you quickly fix the "Microsoft Outlook Not Responding" problem. If you want Jan 14, 2021 · But when a user has a archive coupled it cant be searched. The archive mailbox is accessible in Outlook Jan 4, 2024 · Hello, I use outlook 365 as email client and now i want to know how i can archive old email and store the archive item into pst format? I can't find option to make archive in this version outlook Jun 25, 2025 · Describes performance issues if there are lots of items or folders in a Cached Exchange Mode . Feb 17, 2025 · What happens when you try to archive your outlook? In classic Outlook: Go to File > Info > Tools > Clean up old items to manually archive older mail. If you have been facing this problem for a long time, this guide will provide the best solutions you need. Tried a lot of things to get it working bu i cant seem to search using outlook 2016 in archives. pst). See Overview of Outlook e-mail profile for information on creating new Outlook profiles. Apr 19, 2023 · Archiving helps declutter the Outlook mailbox and space for new messages. In most cases, users store old emails in the archive mailbox, and when needed, they do not find the archive mailbox; hence they trouble a lot. Items that you expect to appear based on your search criteria aren't displayed. With the frequent use of Outlook, there is no way around it. Mar 2, 2021 · Collaboration microsoft-exchange , question 6 236 January 9, 2018 MS Outlook 2016 Software discussion , microsoft-office 5 48 April 20, 2017 Outlook Auto Archive not Working Collaboration microsoft-exchange , question 11 1080 June 20, 2019 Aug 30, 2024 · AutoArchive and Archive are options in Outlook to automatically or manually initiate moving of Outlook items to an Outlook Data File (pst-files) based on preconfigured settings. Hi, We have an Office 365 E1 license and recently we have a staff member mailbox that is becoming full, so we purchased an online archive add-on license then applied the license to the staff, and also enabled the Mailbox Archive in the exchange admin centre and it shows 100gb storage after a few minutes. Jun 7, 2021 · I am having some difficulty archiving out of Microsoft Exchange. Mar 2, 2021 · Outlook 2016 archive not working Windows general-windows question jcalexandres (JCAlexandres) March 2, 2021, 4:33pm Dec 7, 2023 · This page outlines recent issues with Microsoft Outlook search and provides workarounds for fixing problems where Outlook search is not working properly. Mar 13, 2024 · My Colleagues using outlook app in their laptop Many users having the Online Archive folder. I recently created a mailbox retention policy and applied it to all Exchange Online users. Jul 3, 2023 · We have installed Exchange Server 2016. Dec 8, 2020 · I have tried setting a group policy for Outlook 2010 and 2016 but it doesn't seem to work. … Why is Outlook Auto Archiving Not Working? Usually, the AutoArchive feature of Outlook won’t work if your administrator disabled it as a Group Policy. Navigate to File > Options > Advanced. Right-click the selected emails and choose Archive from the context menu. In most cases, … Continue reading 6 Methods to Fix Outlook Auto Dec 12, 2023 · Hi Bradh410, to automatically archive your older emails in Microsoft Outlook, follow these steps: For general AutoArchive settings: 1. Under Product Information, click Update Options. You can change how often AutoArchive runs, where it stores archived items, and how long Outlook keeps Jul 30, 2025 · Outlook’s AutoArchive feature helps save space by automatically moving older emails and items to an archive folder. In the meantime, please use the workarounds suggested for each issue. Apr 1, 2022 · As the title says, we have enabled the online archive and the policy has moved about 20gb’s of email out of the mailbox and into the archive. Use AutoArchive to do this automatically. Dec 7, 2018 · Scenario: User has an Office 365 mailbox with an online archiving enabled for all items older than 3 years Main mailbox and Online archive both show up correctly in Outlook Outlook is configured in 3 days cached mode (cache length does not matter) … Apr 30, 2024 · Is Outlook search not working on your Windows 11 PC? Here are some troubleshooting tips that will fix the problem in no time. , can stop the Auto-archiving feature. I'm using Outlook on Windows 10, that is part of Office Professional Plus 2019. Jul 15, 2021 · I am at my wits' end with trying to fix my Outlook archive. Dec 22, 2023 · PS- Disabling Auto Archive may result in a larger OST mailbox size over time, which could indirectly impact the performance of Outlook, especially during synchronization. The Auto Archive feature of Outlook helps in archiving these emails automatically which saves the time and effort of the user. The policy is working for most users, but for a few, messages aren’t moving from the primary mailbox to their archive mailbox. Oct 11, 2025 · Some Outlook users face a difficult problem – Outlook auto archive not working. May 12, 2025 · If you have enabled the Mailbox archive in Microsoft 365, but the "In-Place Archive" folder don't appear in the folder list in Outlook on the web or in Outlook for desktop, keep reading below to fix the problem. So agree with Manu that the issue could be related to the modified date of the old messages. pst) file Exit Outlook and browse to one of the following file locations: Outlook 2019: C:\Program Files (x86)\Microsoft Office\root\Office16 Outlook 2016: C:\Program Files (x86)\Microsoft Office\root\Office16 Open SCANPST. Select File > Office Account. He didn’t want to use the Online Archive as he had been archiving his emails every 2 years like this. Sometimes, due to incorrectly configured system settings, users experience a situation where Outlook Archive files are not opening. Update Microsoft Outlook Out-of-date software often introduces glitches, so the next thing to try when Outlook search is not working is updating Outlook. pst) you want to scan. In place archive is not showing for Outlook. It has an Archive feature that allows you to clean your mailbox and back up the data. I have searched a couple articles but have found them relatively confusing. Keep your Outlook inbox and its folders under control by moving older items you want to keep to an archive. In some cases you’ll notice that AutoArchive or Archive is not working as expected even when all settings Outlook mailbox storage is full, and tried to archive user emails, created the folder and then File > Cleanup Tools > Archive > Archive items older than: Sun 12/31/2017 Only few emails were moved, just 2-3 . Please note that any Outlook Archive File (. Method 1. Dec 6, 2024 · Summary: If you’ve been having trouble with Microsoft Outlook not archiving your emails properly, you’re not alone. When the user logs into OWA they see the archive no problem but it does not show up in Outlook. Nov 25, 2023 · Fix: Outlook clean up old items not working Posted by Jarrod | Nov 25, 2023 | Fix | 3 | Recently I had a client that wanted to use the “Clean up old items” function in outlook for archiving some old emails. To resolve this, we have enabled archiving, set the retention policy to daily, and run the… Oct 28, 2021 · If it doesn't help, in case the issue is due to a corrupted Outlook profile, it's recommended to have a go by recreating a new Outlook profile and see if the archive feature can work as expected. Use the steps below to troubleshoot and get AutoArchive and Archive working again. pst file in the chosen location and the old emails do not show up in Outlook’s mailbox. Oct 6, 2016 · We have Exchange 2013 CU 12 (I’m going to attempt CU14 install tomorrow) running on Server 2012 R2. Symptom 2 You have an issue with Outlook, but the issue does not occur when cached mode is Sep 11, 2025 · Explores some common issues that prevent messaging records management (MRM) from correctly deleting or archiving email messages in Exchange Online. You can also archive items manually whenever you want. Mar 17, 2024 · If you face any troubles when searching for email items in different Outlook versions (nothing is found, not all results are displayed, not all *. A client has an archive added to his Outlook which he regularly adds mail to from his 365 mailbox. The archive mailbox is an additional mailbox that's enabled for a user's primary mailbox. Sep 3, 2018 · The company i work for uses office 365 as their business email. Thus, it is important to fix this issue quickly. . Note: The Archive button is visible only in Outlook 2016, Outlook 2019, and Outlook for Microsoft 365. and we have created separate Exchange Database for Archiving. Press the Backspace key on your keyboard. 4. The messages and data can be transferred from the mailbox to the archive folder very easily using the auto-archive feature. Oct 13, 2016 · Hello all, First time poster, long time lurker. Email can fill your Outlook inbox quickly – new messages, replies, and forwards. The archive is stored on a network drive. Symptoms of an incomplete index include the following: Partial or no search results are returned. In that case, you need to talk to your organization admin about this issue. Mar 19, 2024 · Outlook Desktop Advanced Find is not available for auto-expanding archives. com May 19, 2021 · In some cases you’ll notice that AutoArchive or Archive is not working as expected even when all settings appear to be correct. Mar 24, 2017 · Good Afternoon! A user recently informed me that they are unable to search their Archive folders in Outlook 2016. Nov 17, 2015 · Software & Applications microsoft-office , question 4 383 May 27, 2016 Outlook 2016 archive not working Software & Applications general-windows , question 3 145 March 2, 2021 Outlook AutoArchiving Issues - Office 2019 Software & Applications microsoft-office , question 2 133 January 28, 2022 Nov 18, 2015 · Ok, so I’m pretty new to Outlook and I’m either not getting the whole archive thing, I’m doing it wrong, or it’s not working right. The MAPI/HTTP protocol is enabled at the mailbox level for one or more users. EXE. Before posting here I googled this and found lots of discussions with similar issues revolving around hybrid or versions of Outlook that don’t support May 1, 2025 · If auto archive in Outlook button or feature is missing or not working on your computer, then one of these fixes is sure to help you. Has anyone experienced issues with the inability to search Archived folders before? If so, is there any resolution? May 4, 2024 · If you can't archive your emails in Outlook due to Errors occurred while archiving message, check your archive settings and follow these fixes. Mar 10, 2016 · Outlook's new Archive button is an extension of the Archive feature available in Outlook for iOS and Android, and in Outlook on the web, offering one-click to archive messages to a single specified folder. Oct 30, 2015 · How to Adjust Outlook 2016's AutoArchive Settings By default, Outlook automatically archives old items on a regular basis. I'm constantly getting messages that my inbox is full, and I've set up auto archive that back ups my old messages to a different drive, but it just doesn't work. In this video tutorial I will show you how to fix Outlook O Repair an Outlook data file (. PST file on my Windows 11 laptop, but the same PST file and the archives files I have associated with it can be searched on my other laptop running Windows 10 Home. I'm having issues with Outlook 2016. Configure other options such as deleting old items instead of archiving them. This application also offers an Auto Archive that is important for controlling the server space for your Outlook. Learn how to get Outlook set up to work with Microsoft 365, POP, IMAP, or Microsoft Exchange-based email accounts. I’d have to turn off cached exchange mode, run auto-archive and let it do it’s thing, then turn off cached exchange mode back before we got on o365 and started using online archive mailboxes. What could be… Mar 2, 2021 · Outlook 2016 archive not working Windows general-windows question jcalexandres (JCAlexandres) March 2, 2021, 1:08pm Jul 18, 2025 · Outlook AutoArchive not working? Discover the top reasons and easy fixes to get your emails archived automatically again. Oct 22, 2024 · If you are an Outlook user and have used the prominent archiving facility to manage your data, but now the Exchange Online archive mailbox is not displaying in Outlook, you have landed on the correct post. Enable auto archive under Mailbox clean up (at the top of same menu) (Archive is not supported in new Outlook. Apr 30, 2025 · APPLIES TO: 2016 2019 Subscription Edition In-Place Archiving in Exchange Server helps you regain control of your organization's messaging data by eliminating the need for personal store (. pst) must be stored on your local hard drive and should not be stored on any cloud storage Hello guys, i have set up a folder to auto archive with delete permanently items older than 1 day (in this folder i have hourly reports and i need to keep just the last 2) but is not working at all, i've followed this procedure: Click File > Options > Advanced. You can set default AutoArchive settings but also overrule them on a per-folder level or via a manual Archive. It is recommended to backup Windows registry before modifying it. 2. We are experiencing an issue across all users, and all versions of Outlook from 2010 to 2016 where auto archive is not working. Nov 15, 2021 · Since the Outlook search issue still persists in later versions of Outlook and Windows, I decided to write a new updated troubleshooting guide to fix the search problems in Outlook 2016, 2019 or 365 on Windows 10. Check the Run AutoArchive every n days box and set the desired frequency. To learn more, see Archive older items automatically. Under AutoArchive, click AutoArchive Settings. Nov 18, 2015 · Ok, so I’m pretty new to Outlook and I’m either not getting the whole archive thing, I’m doing it wrong, or it’s not working right. Even if you explicitly select the date of the flagged mail it still cannot be archived. Jan 31, 2022 · Re-open Outlook. In my scenario, I'm trying to archive emails dated ('receive date') over 3 years from today's date (I have added the registry entry regarding 'modified date' mentioned here: AutoArchiving by Received Date in Outlook). I set the… Sep 7, 2021 · 标为红旗的邮件在选在存档的时候，无法自动存档，即使选在的红旗邮件所在的日期，也是无法存档 When you try to archive your mail, those flagged one cannot be archived. Many users face this issue, which can lead to cluttered inboxes. Still, there are times when Outlook’s built-in auto-archive feature could be more effective. May 3, 2021 · Trying to set up Office365 Exchange in-place archiving but running into issues with the in-place archiving never running? Read below on multiple things you can try to fix the issue with Office365 Exchange Mailbox Not Archiving. The user goes through the auto archive settings, picks a date, picks a location, and then clicks finish. pst files used for search, not… Meeting location updates are not reflected in recipient calendar in Outlook 2016 Outlook known issues in the Feb 2018 updates [FIXED] Outlook sends blank emails [FIXED] Outlook 2016 calendar printing switched from color to black and white [FIXED] Outlook freezes clicking the Signature button Outlook known issues in the Jan 2018 updates Jun 2, 2017 · As with every version of Outlook, you’ll run into search problems with Outlook 2016 as well. The following writeup will discuss fixing the Outlook archive file not opening issue through various manual methods. ) If it is not an option, do you have an online archive mailbox? Nov 18, 2015 · Ok, so I’m pretty new to Outlook and I’m either not getting the whole archive thing, I’m doing it wrong, or it’s not working right. But sometimes, AutoArchive stops working. I'm using the Outlook "Clean up old items" function and set it to… Mar 4, 2025 · Summary: This blog will help you understand why Auto Archive is not working in Outlook. However the majority use their outlook 2016 desktop outlook instead of logging on O365 to get their emails. However, when I checked on the Exchange 2013 server, the user’s mailbox size has barely changed. Boost your email management efficiency today with PST repair tool. So I took a look at the mailbox in OWA and the old emails are still there. "Fake" Archiving: Introduced in Outlook 2016, this method involves an 'Archive' button that simply moves emails to a special folder within your mailbox, not reducing the overall mailbox size. Update Outlook 2013, 2016, or 2019 Open Outlook. Est. On the Windows 11 machine… How To Fix Outlook Online Archive Not Showing (Quick Troubleshooting Guide To Solve The Problem). In this blog, we provide four manual methods to fix Outlook Archiving not working. Outlook online works successfully and he is able to search, but not on the local machine. Symptom 1 You see differences or mismatches between the messages that you receive in Microsoft Outlook compared to Microsoft Outlook Web App. The archived items are stored in an Outlook Data File (. Also, email actions like replying, forwarding, moving to another folder, etc. Archiving Your Email in Outlook 2016 or 2019 Archiving emails in Outlook 2016-2019 removes emails in certain date ranges and folders from the mail server and permanently stores them on your local computer. To work around the issue, please use the normal instant search by searching on Current Folder scope. ost or . Previously on Office 2013,… Jun 25, 2025 · When synchronization issues occur in Microsoft Outlook or in Microsoft Outlook Web App (formerly Outlook Web Access), you may experience the following symptoms. Just nothing happens. In this write-up, we’ll discuss the ways to solve Outlook Archive not working help. I am looking to archive any email older than January 1, 2021. In some cases, users have noticed that the AutoArchive is either missing or not working properly even when all the settings are correct. Additional Resources: Find a message or item with Instant Search How to search in Outlook Search for email in Outlook Jul 26, 2024 · Summary: Outlook archive files are a type of personal folder created using the Microsoft Outlook Archive function. pst) files and allowing users to store messages in an archive mailbox. You can rebuild Provides resolutions for scenarios in which the archive mailbox in Exchange Online doesn't appear in Outlook for Windows or Outlook on the web. This article also provides steps to identify the root cause and resolve the issues. Outlook 2016 archive not working windows# Go to Run window, and type regedit to open Windows Registry. In this scenario, users who have MAPI/HTTP enabled can't access their archive mailbox in Outlook. I added the archive button to my quick-access toolbar and it remains grayed out. Follow these steps carefully, and you’ll regain command over your email management. Click the Run AutoArchive every n days box and specify how often to run AutoArchive To fix the Outlook backspace archive feature not working, make sure you are using a supported version of Outlook. My plan is to cache the entire mailbox to my PC locally. Link to a Microsoft page for this settings. Oct 11, 2025 · This comprehensive guide aims to help you troubleshoot and fix the Auto Archive not working issue in Outlook with confidence. Aug 28, 2023 · I'm trying to downsize an exchange mailbox that has emails going way back to 2001. Jul 27, 2021 · AutoArchive feature in Outlook helps users manage the space in their mailbox by automatically moving emails from the current folder to the archive location. gigt1h6 mmx5tsg jy26r 6jcko8 wcumeg5 oc 5t4q 9cb fe6 7qx6hs